For the Usability part we are working in different phases.
Phase 1 is the general review of your website.
It is vital that a website satisfies customer expectations for engaging,
high-quality content and functionality that make e-commerce simple.
We look at all the different aspects of your website, all your products, your
checkout,... to reach this goal. .
Maybe some info is obsolete or not clear enough for the customer. Are all the links
working? Are all the pictures loaded and do they obtain the quality norms?
Your website will be submitted to different parties, looking at it from different
perspectives, in order to improve even more.
Phase 2 will be more about looking at the numbers behind the website. Where do you
have a big bounce rate? Where are you missing extra sales? Where lies the
customer's interest mostly? ...
To get more information about our usability process don't hesitate to contact us.